Fraudsters are always looking for new ways to con people and sadly, some scammers are taking advantage of the uncertainty during the current period.
At Wellesley, we’re dedicated to supporting our customers stay safe, so have compiled a list of tips to help beat the scammers. Ensure you’re extra vigilant during this period and look out for these Coronavirus related scam telltale signs:
- A sense of urgency. Scammers often use this tactic to scare victims into acting quickly. Some are taking advantage of the current climate to do so.
- Unexpected communications. Fraudsters often claim to be from big organisations such as banks. In recent weeks, there have been reports of fraudsters claiming to be the NHS or the World Health Organisation.
- Unsecure websites. Secure websites will always have a padlock symbol next to the URL. If you’re ever unsure, check for this symbol before entering any personal information. Head to www.wellesley.co.uk to see how a secure website should look.
How to protect yourself from scams
Today, a large majority of scams are taking place online. Here’s our top tips for protecting yourself online:
- Ignore all unexpected phone calls, emails, letters and visitors
- Never give out your personal information – your bank will never ask for it
- Never click on links sent to you via email or text message
- Make sure nobody bar yourself knows your passwords
- Change passwords regularly and ensure they are strong
- Always complete operating system and virus protection software updates
- Avoid public WiFi – it is safer to use 3G or 4G or a secure WiFi connection
- Use Companies House to suss out if companies are real or not
What to do if you think you have been scammed
The first port of call if you think you have been scammed should be your bank. They will be able to help you decipher what is going on and help step up security on your account. If it comes to light that your card details have been compromised, they will be able to replace your cards for you and help you get your money back due to the Payment Service Regulations 2009 and The Lending Code.
You should also get in contact with Action Fraud, the UK’s fraud reporting centre. When you report your crime to Action Fraud you will be given a crime reference number because your case will be passed on to the National Fraud Intelligence Bureau which is run by the City of London police service.
If you think you have been the target of a scam you should always report the crime so it can be investigated. As well as Action Fraud you can also report through the Financial Conduct Authority using their online reporting form.